Refund policy

Shelpora Return & Refund Policy

All Sales Are Final

At Shelpora, all purchases are final. We do not offer refunds or returns for change of mind, incorrect sizing, or buyer’s remorse. Please review your order carefully before checking out.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you received the wrong product, email us within 48 hours of delivery at supportshelpora@gmail.com with your order number and a photo. We’ll arrange a replacement or store credit at our discretion.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on worn, washed, or used items. Sale and final-sale items are non-returnable and non-refundable.

Shipping

Shipping charges are non-refundable.

Questions?

Email supportshelpora@gmail.com and we’ll be happy to help.